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Damage Prevention Veterans Roundtable

The Federal Communications Commission declared 811 the universal number to call before you dig in 2005. In addition, the Common Ground Alliance was founded in 2000. But, these damage prevention experts from ComEd, National Gridand Verizon were protecting critical underground infrastructure long before either.

At the Anticipate 2021 conference, Urbint asked Kelley Heinz, Robert Terjesen, and Tammy Wilfong several questions on some of the hottest topics in damage prevention today. Watch the recording to hear their thoughts on managing ticket volume against staffing, protecting critical infrastructure from extreme weather, reducing no call-ins, and much more.

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Kelley Heinz

Damage Prevention Manager, ComEd

Robert terjesen_headshot-cropped

Robert Terjesen

Damage Prevention Manager, National Grid US


Tammy Wilfong

Fiber Security Manager, Verizon Business


Brad Roulo

Director of Utility Operations, Urbint